| At the Roundhouse |
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| Program Registration |
IMPORTANT NOTICE regarding Fall 2010 & Winter 2011 Program Registration
Registration for our Fall & Winter sessions will begin on August 13th (online) and August 14th (in-person)
The program guide will be online at www.roundhouse.ca on Tuesday August 10th. Program guide will be in-house on Thursday August 12th and will be delivered to the local community via the Vancouver Courier on Friday August 13th
Please note different times for Adult sports registration and online registration.
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FALL & WINTER REGISTRATION 2010
Online registration starts Friday August 13, 2010 at 9 AM.
In person and phone registration begins Saturday Aug 14, 2010.
Please note different times for Adult Sports registration and ONLINE registration
Fri Aug 13, 9:00 AM - ONLINE REGISTRATION
Online registration begins for all programs EXCEPT ADULT SPORTS
Sat Aug 14, 8:00 AM - Fall 2010 ADULT SPORTS
In person registration begins for Adult Sports only
10:00 AM - PHONE AND IN PERSON
Registration begins for all programs
We advise you to be prepared to line up early if you are registering for Adult Sports!
PLEASE NOTE: Programs subject to change and/or cancellation due to unforeseen needs. Please check our website for program status updates.
View Courses Online
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How to Register for Our Programs in Person or by Phone.
In person you can pay by cash, cheque, VISA, MasterCard or INTERAC or by phone (604-713-1800) with VISA or Mastercard. Please note that program fees include HST.
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Online Registration Vancouver Parks Board Online Registration Site
You can register online through the Vancouver Parks Board System.
STEP 1 - Activate your Park Board Account by:
Visit the Vancouver Park Board On-line REGISTRATION INSTRUCTION PAGE to create an account. PLEASE ALLOW UP TO 24 HOURS for the account approval process. Once approved, you will be assigned an Account ID. A new window will open
Please note these helpful tips for the filling out the following the Parks Board Request form:
* Under phone number, you must enter a 'main' phone number. If want to supply only one phone number, it must be entered as the 'main' number.
* If you enter your phone number in the wrong format, you will need to close your session and restart to clear the error messages.
* Do not check the box to use your email address as a login name - you must enter a login name and password.
Go directly to the REQUEST ACCOUNT PAGE.
or
Calling our front desk (604-713-1800) and asking them to activate your account and to get an Account ID. This is the quickest route but please be patient with our front desk staff because they are busy.
STEP 2 - Login and search for courses
LOGIN
on the Vancouver Parks Board System. A new window will open
Once you have logged in you can search and register for programs on the Vancouver Parks Board Online Registration Site
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Refunds, Cancellations and Changes
• All membership fees are non-refundable.
• All programs are subject to change or cancellation on short notice. Full refunds will be issued for all programs cancelled prior to the start date of a program. Pro-rated refunds, based on the number of classes that have passed, will be provided for classes cancelled after the start date and where instruction has been provided. Anyone who is unable to attend a program due to a change of date or time will be provided with a full refund for the value of that class.
• All refund requests for programs are pro-rated for any classes that have passed. Programs which cost $20.00 or more are subject to a $10.00 administration fee (GST included). Refunds must be requested prior to the start of the third class unless special arrangements are made with the supervising Programmer
• Refunds for special events, bus tours and workshops must be requested 72 hours in advance of the start date.
• Birthday Parties refunds must be requested seven days before the party date
• Refund requests for all Woodworking courses must be requested 48 hours prior to the start date.
• Refund for all Daycamp programs must be requested by the one FULL WEEK before the week in which your child is registered.
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Program Subsidies - Leisure Access Cards
Subsidies are available by request when you register or drop-in for a program at the Roundhouse. You MUST have a valid Vancouver Park Board Leisure Access Card (LAC) to be eligible for a subsidy of up to 30% off your registration or drop-in fee. Some programs are exempt from the subsidy policy (e.g. Pottery & Woodworking programs, Private Music Lessons, Birthday Parties, etc.). To be eligible for a Daycamp Subsidy, you must be a resident living within the catchment area boundaries of the Roundhouse Community Arts & Recreation Society - please inquire at the front desk for more information. If you require an additional subsidy, above and beyond what is available upon registration, you must make an appointment with the supervising Programmer.
Leisure Access Cards (LAC) are provided by the Vancouver Park Board to provide Vancouver residents on limited incomes to access to basic Park Board programs and services such as swimming and skating programs. The Roundhouse, shares this philosophy and is providing discounts on program registration and drop-in fees to those with a valid LAC. To learn more about the LAC program, please visit the Park Board Website at www.vancouverparks.ca and click on the “Access Services” link or call the LAC office at 604-257-8497. Application forms are available at the Roundhouse front desk or any Vancouver Park Board community centre or pool.
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